How to enable 2FA for Twilio


Want to follow this guide on your phone?

Compatible With Authy

The best way to manage all your 2FA accounts is to use the Authy app. It enables you to have a single mobile app for all your 2FA accounts and you can sync them across multiple devices, even accessing them on the desktop. Install Authy on your device by searching for it in your device’s app store. 

Important: If any sites prompt you to use Google Authenticator for two-factor authentication, note that you can always substitute the Authy 2FA app instead. Although they work in similar ways, Authy is more feature-rich and allows for multi-device syncing, cloud-backups, and easier account recovery should you change or lose your phone or device. Read more information on the features of Authy here.

Locate 2FA Setting

Log into your Twilio account, and locate your account by clicking on your account name (or email) on the top right of your Twilio console. On the next page select ‘Settings’ under ‘Dashboard’ in the left-hand navigation.


On the Settings page, you will see that two-factor authentication is disabled. While you can select to have 2FA only once per computer, we suggest enabling extra security by having 2FA initiated with every login. In that scenario, select the button “Every Log-in” and click “Save”

You will now be texted a link that you will need to re-enter into the system. When ready click “Continue.” 

First, enter the phone number that you used to open your Twilio account. Then click “Text Me”


Enable Authy Token

Rather than entering the SMS that Twilio sends to you, we will show the process for using the Authy app. Choose that option on the next screen.


Launch Authy on your phone while you leave this page open.

On your device’s Authy app, you will notice that the Twilio account has been already added at the bottom of the screen. Tap on it and take notice of the numerical token associated with the Twilio account.


Complete Enablement

Return to your computer screen and enter the token number. Then click ‘Verify.” 

On the final screen you will take notice of your emergency code. You may want to write this number down as you will need it to gain access in an emergency (like losing your device). Click the box that confirms you understand, and then click “Continue To Dashboard.”

That’s it. You now have two-factor authentication protection for your Twilio account.


We can text you a link to get started: