How to enable 2FA for RealVNC

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Install Authy

The best way to manage all your 2FA accounts is to use the Authy app. It enables you to have a single mobile app for all your 2FA accounts and you can sync them across multiple devices, even accessing them on the desktop. Install Authy on your device by searching for it in your device’s app store. Read more information on the features of Authy here.

Locate 2FA

Access your RealVNC account at https://www.realvnc.com. Sign in, and navigate to the Security page on the left-hand side of the page.

On the Security page, click the “Enable 2-step Verification” button:

Next up, a QR code will be displayed (blanked in the screenshot below for privacy reasons). You will need to capture this QR code using Authy, so leave this screen open while you grab the device you downloaded the Authy 2FA app to.

Enable 2FA

To capture the QR code, launch Authy on your device, and click the plus icon to add an account. You’ll be prompted to hold your device up to the computer to scan RealVNC’s QR code. Once captured, Authy will prompt you to name the account. When ready, click “Done.”

Note: If you cannot scan the QR code for any reason, look for the Key located beneath the QR code. You can manually type this key into the Authy app by tapping “Enter key manually.”

 

Authy then generates a one-time 2FA code directly on the app:

Return to the Security page of your RealVNC account. Confirm your account password and enter the code generated by the Authy app. Then click on the Enable button.

You will shortly receive an email confirming 2FA has been enabled.

Finish Setup

Backup codes are also displayed. You can use these codes to sign in to your RealVNC account if you forget or lose your mobile device. We recommend you write these codes down, or download and print them out. When you’re ready, click the “GOT IT” button.

 

Your RealVNC account is now protected by 2FA. To test this, sign out from your account, and then attempt to sign back in. Once you’ve entered your account credentials, you are prompted for a code. Use the Authy app to generate a new code, or alternatively use one of your backup codes, and click the “SIGN IN” button.

 

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