How to enable 2FA for HubSpot

Install Authy

The best way to manage all your 2FA accounts is to use the Authy app. It enables you to have a single mobile app for all your 2FA accounts and you can sync them across multiple devices, even accessing them on the desktop. Install Authy on your device by searching for it in your device’s app store.

Important: If any sites prompt you to use Google Authenticator for two-factor authentication, note that you can always substitute the Authy 2FA app instead. Although they work in similar ways, Authy is more feature-rich and allows for multi-device syncing, cloud-backups, and easier account recovery should you change or lose your phone or device. Read more information on the features of Authy here.

Locate 2FA

When logged into your HubSpot account, click on the bar on the top right that reads “Go To My Account.”

Then select the “Gear” icon on the top right to go to your account settings.

On the left-hand navigation bar, click “Security.”

Under “Two-Factor Authentication” click on the button that reads “Set up primary method.”

On the next screen, you’re given the choice of setting up 2FA via Google Authenticator or SMS. Select Google Authenticator. But remember, even if HubSpot prompts you to use Google Authenticator here, you can use your Authy app following the same steps.

The next screen will prompt you to enable your authenticator app by capturing a QR code. Keep this window open as you reach for your phone.

Enable 2FA

To capture the QR code, launch Authy on your device. Click ‘Add Account’ at the bottom of the screen.

You’ll be prompted to hold your phone up to your computer to ‘Scan QRCode’ and capture the QR code on the HubSpot dashboard.

Once the QR code is captured, Authy will display your HubSpot account.

You can change the logo or change the nickname you give the account right on the Authy app.

When ready, click ‘Save’.

The Authy app will now generate a numeric ‘token’ associated with your HubSpot account.

Finish Setup

Return to the HubSpot dashboard screen displaying the QR Code. Click ‘Next“.

Note the 6 digit code displayed on your Authy 2FA app. Enter this code on the next screen and click ‘Next’.

If you lose your phone, there’s a possibility you could get locked out of your HubSpot account. Copy and save these codes in a safe place, so you can use it later if you’re not able to log in with your phone. Click Done.

Congratulations! 2FA is now activated for your HubSpot account. Click ‘Done.’

The next time you log in, you will be required to use two-factor authentication. Remember, it says you’ll nweed Google Authenticator, but you know that’s not really the case! 😉

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